Hosted Chat Page

The Octocom-hosted chat page gives customers a direct, full-page chat experience. Use it when you want to link to your bot from an email, QR code, help center, social profile, or website button without embedding the chat widget on that site.

Copy your hosted chat link

1. Open the Octocom Dashboard.
2. Go to Settings → Channels → Web Chat.
3. Select the web chat configuration you want to share.
4. Expand Deployment.
5. Find Octocom-hosted chat at the bottom of the section.
6. Select Copy link, or use Open in new tab to test it first.

The dashboard generates a link similar to this:

https://portal.octocom.ai/chat?business=your-business&config=your-configuration-id

The business value identifies your business and config selects the web chat configuration you were editing. Keep both values in the link so customers see the intended appearance and behavior.

How the hosted page behaves

• No script installation or domain deployment is required.
• Anyone with the link can open the chat and start a conversation.
• Conversations appear in the Octocom Inbox as web chat conversations.
• The selected configuration controls the greeting, appearance, suggested replies, email request, disclaimer, live chat, and other chat behavior.
• Changes to the configuration automatically apply to the same link after they are saved.

The link is public and is not customer authentication. Do not treat possession of the link as proof of a visitor's identity. If your bot handles account-specific or sensitive information, configure the appropriate customer authentication.

Business-only links

Older or manually created links may contain only the business slug:

https://portal.octocom.ai/chat?business=your-business

These links continue to open the business's default web chat configuration. Copy the link from the dashboard when you need to guarantee that a particular configuration is used.

Related guides

• Configure the Chat Widget
• Launch Chat Widget
• Browser Storage and Consent