United Kingdom

Last checked: 16 October 2026. Scope: obtaining numbers for inbound/general telephony.

Number types and address rules

What to prepare

Businesses, all types: legal name, registration authority and number, website, business address, and senior authorized representative's name, work email, and reachable mobile number. State whether you are a direct customer or an ISV/reseller/partner; ISVs must say whether numbers will be assigned to customers. Twilio lists no supporting-document uploads for these fields, but the information is still required.

Individuals, all types: name, government ID or passport, address, mobile contact number, and email. Local/national additionally require UK address proof: ID showing the address, utility bill, tax notice, rent receipt, or title deed. Mobile/toll-free do not require address evidence.

Before ordering

The contact mobile must be a real reachable mobile, not a number acquired from a communications platform such as Twilio. “No documents” does not mean “no registration.”

These are preparation notes, not a stock or approval guarantee. Check the exact number's Voice capability and current registration form. For shared terms and the ordering steps, see the overview.

Local terminology

Translations help identify terms; they do not expand Twilio's accepted document list.

Source

Twilio: United Kingdom regulatory guidelines, checked 16 October 2026. Follow its number-type and individual/business sections for the complete current checklist.